Job Overview

Perks:
•Average wage is $19+/hr with tips included*
•Fun & Friendly Environment
•Free drink of choice during every shift
•Discount for all non-shift times
•Team bonding!
•Get to contribute to new menu items!
•Lots of growth opportunities within the company!
*tips vary per shift and therefore we cannot guarantee a wage, however this is our average year round average

Requirements:
•No previous experience required, but must be eager to learn!
•Demonstrated interest in or passion for coffee & ice cream
•Must be excited to work in a fast pace environment, always striving for speed and efficiency!
•Must be available to work a minimum of 15 hours a week
•Must be able to work as late as 11pm in the summer
•Available to work nights & weekends
•Ability to engage with customers and coworkers in a warm and inviting way
•Able to lift 30lbs overhead, lift 50lbs, and be on feet for long periods of time
•Most importantly, you must have a sense of humor and love to have fun at work! We love to joke around and have fun in the crazy fast paced place, and we need everyone to contribute to our fun!
Take your time filling out our application please, we only call back those with quality answers!

Our team Values
Understanding
On team TLS, we take the lead in understanding by presuming the good will of others. We actively listen and ask questions to take all aspects of the situation into account. We empathize first by recognizing that everyone is always fighting their own battles. This mindset will help us not to judge, offer misplaced advice or assume, but instead humbly approach what we say and do in a dignified and respectful manner. We speak with clarity and we speak with other people in mind.

  • Do I approach situations in a way that provides clarity for others?
  • Do I put in the work of gathering all the information needed before responding?
  • Do I listen to others in attempt to understand them?
  • Do I transparently communicate with others about both positive and negative information?

Grit
On team TLS we believe at the heart of GRIT is passion and perseverance! This is the key to driving not just ourselves but our team forward. We set goals knowing that along the way adversity may challenge us. But this does not stop us from getting up and fighting another day because we are dedicated to achieving our end goal.

  • Do I approach challenges with an open mind?
  • Am I willing to fail and learn from the failure?
  • Am I passionate about what I do?

Challenge
On team TLS we are always up for a challenge. Change is the only constant. We don't just realize that, we enthusiastically embrace and drive ongoing change. We challenge the norms and push boundaries. We don't maintain, we multiply. We are bold in what we do. We realize that the more we embrace challenges, and stay flexible, the more we free up the mental space to be creative (which by the way, is our next value!)

  • When things get hard, do I feel ready to take it on?
  • Am I willing to test new theories?
  • In the midst of a problem, am I thinking of theories?
  • Am I willing to have my workday turn out different than most other days?

Creativity
The TLS team looks at ice cream and coffee totally differently than any business of our kind. We create things that others could never conceive. Even when it comes to problem solving, we do it in a creative way. We discourage superficial creativity; doing something novel that doesn’t clearly benefit the business or reflect its values. We never settle for “good enough” when we should be innovating!

  • Do I ask questions in an attempt to learn more and find a solution?
  • Am I able to still satisfy a customer despite being out of an ingredient?
  • Do I hold a curious mindset to allow myself a better chance of innovation?
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