Job Overview

Kiddos Assistant Manager

In addition to applying here, please send your resume to jobs@kiddosplayplace.com.

About Kiddos Playplace
Kiddos Playplace is Chico’s premier family entertainment center designed for kids 13 and under. With a multi-story playground, arcade, birthday party rooms, and Kiddos Kitchen, we create a safe, fun, and memorable experience for families. Our team members bring energy, creativity, and care to every interaction with our guests.

Position Summary
The Assistant Manager supports the Owner/Manager in overseeing the daily operations of Kiddos Playplace and helping ensure a safe, clean, fun, and consistent experience for every guest. This hands-on leadership role supports Leads and Crew Members, assists with staffing and team development, helps coordinate events and parties, and works closely with the Kitchen Manager to maintain high operational and food service standards throughout the facility.

Responsibilities

  • Support daily operations across all areas of the facility, including the front desk, playground, arcade, kitchen, and party rooms.
  • Assist with staffing, scheduling, shift coverage, and labor management.
  • Provide coaching, feedback, and development opportunities for Leads and Crew Members.
  • Participate in recruiting, interviewing, hiring, onboarding, and training team members.
  • Support performance management efforts and help reinforce accountability and company standards.
  • Assist with guest issue resolution and help ensure an exceptional guest experience.
  • Support the planning and execution of birthday parties, events, and special programs.
  • Help maintain high standards of cleanliness, safety, organization, and operational consistency throughout the facility.
  • Partner with the Kitchen Manager to maintain food quality, food safety, cleanliness, and kitchen performance standards.
  • Provide support and follow-up with Kitchen Leads and Kitchen Crew Members in the absence of the Kitchen Manager.
  • Identify opportunities for operational improvement and communicate recommendations to ownership.

Qualifications

  • Previous leadership experience in hospitality, food service, retail, family entertainment, or a related customer service environment preferred.
  • Experience with hiring, interviewing, training, coaching, or team development preferred.
  • Strong leadership, communication, and interpersonal skills.
  • Ability to effectively manage multiple priorities in a fast-paced environment.
  • Strong organizational, problem-solving, and decision-making abilities.
  • Ability to motivate, coach, and hold team members accountable.
  • Flexible availability, including evenings, weekends, holidays, and special events.
  • Ability to stand for extended periods and work in an active, high-energy environment.

Perks

  • Fun, family-oriented workplace.
  • Growth opportunities within Kiddos Playplace.
  • Employee discounts on Kiddos Playplace meals and experiences.
  • Work in a fun, playful environment where families come to make memories.
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