Front of House
Wokhey
8221 Southside Blvd, Jacksonville, FL 32256, USA
Crew member
Full-time/Part-time
$15.00 - $16.00 /hr
Posted 17 hours ago
Job Overview
About Wokhey
Wokhey brings authentic Chinese cuisine to the fast-casual table with a modern twist. Our mini bowls let guests build a fully customized meal — choosing from a variety of proteins, fresh vegetables. All prepared with quality ingredients and bold, traditional flavors. It's a fresh take on family-style Chinese dining: fast, flexible, and made to order.
The Role
As a Front of House Team Member, you'll be central to the guest experience — from portioning dishes on the line to handing off finished bowls, running the register, and keeping the dining area clean and welcoming.
What You'll Do
- Greet guests as they move through the line and help them build their plate (base, entrée, veggie, side)
- Scoop and portion dishes accurately and consistently
- Hand off completed bowls to guests and keep the line moving efficiently
- Operate the register and handle cash, and card payments
- Answer questions about ingredients, spice levels, and pricing
- Keep display bowls stocked and refreshed, coordinating with the wok line
- Maintain a clean dining area, tray station, and register throughout the shift
- Resolve guest concerns promptly and courteously
- Assist with opening and closing duties as needed
What We're Looking For
- A friendly, professional demeanor and genuine interest in guest service
- Reliability and punctuality as part of a fast-paced team
- Basic math skills and comfort with a POS system (training provided)
- Ability to stand for extended periods in a high-volume, fast-paced environment
- Prior food service or customer service experience is a plus, not required
- Food Handler Certifications (or willingness to get one before 60 days)
- Availability for flexible hours, including weekends
What We Offer
- Competitive hourly pay
- Flexible scheduling
- Employee meal discounts
- Opportunities for growth into shift lead and management roles
- A team-oriented environment centered on quality food and genuine hospitality