Job Overview

Responsibilities

  • Taking orders: Accurately and efficiently receive orders for food and beverages from restaurant guests.
  • Delivering orders: Promptly and carefully deliver food and beverages to guests while maintaining a professional demeanor.
  • Providing excellent customer service: Ensure guests have a positive dining experience by addressing their needs and requests promptly and courteously.
  • Maintaining a clean and safe working environment: Assist with cleaning tables, restocking supplies, and ensuring compliance with health and safety regulations.
  • Upselling & suggestive selling: Recommend menu items and beverages to increase sales and enhance guest satisfaction.
  • Communicating effectively: Clearly communicate orders to kitchen staff and collaborate effectively with colleagues.
  • Cash handling: Process payments accurately and efficiently.
  • Sidework: Assist with opening and closing duties, such as setting up tables, preparing side dishes, and cleaning restrooms

Skills

  • Strong communication and interpersonal skills: Ability to build rapport with guests, actively listen to their needs, and effectively communicate orders and information.
  • Organizational and time management skills: Ability to prioritize tasks, manage multiple orders simultaneously, and work efficiently in a fast-paced environment.
  • Attention to detail: Ability to ensure orders are accurate and complete and that the dining area is clean and presentable.
  • Problem-solving skills: Ability to handle unforeseen situations effectively and find solutions to ensure guest satisfaction.
  • Teamwork and collaboration skills: Ability to work effectively with colleagues to provide excellent service.
  • Knowledge of food and beverage service: Familiarity with different food and beverage types and service procedures.

Benefits

  • Competitive hourly wage: Earn a fair and competitive hourly wage based on experience and performance.
  • Flexible scheduling: Enjoy flexible scheduling options to fit your needs.
  • Opportunity for advancement: Potential for career growth and development within the company.
  • Positive work environment: Team-oriented and supportive work environment with a focus on employee well-being.
  • Employee discounts: Enjoy discounts on meals and other products or services offered by the company.
  • Continuing education opportunities: Access to training and development programs to enhance your skills and knowledge.
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