Busser

Job Overview

About the Role

At Mimi’s Frozen Yogurt, we don’t just sell dessert; we are in the business of how people feel. Inspired by the philosophy of Unreasonable Hospitality, we believe the difference between a "transaction" and an "experience" is the human connection.
We are looking for a Hospitality Busser who wants to be more than a "ghost in the background." In this role, you are the Ambassador of the Environment. You are the "Agent" on the floor who ensures every guest feels seen, taken care of, and welcomed into our home here in NYC.

Responsibilities 

• Maintain a "hospitality-grade" clean dining room, and topping bar.
• Clear and sanitize tables within 60 seconds of a guest’s departure.
• Monitor service area cleanliness to ensure it meets our high brand standards.
• Support the front-of-house team during rushes to keep the energy positive and the service seamless.
• Ensure the topping bar is pristine, organized, and inviting at all times.

Skills 

• The "Agent" Mindset: You look for reasons to say "Yes" to a guest.
• High Energy: You thrive in the fast-paced NYC environment and move with purpose and grace.
• Communication: You are comfortable talking to guests and working closely with teammates.
• Experience: Previous experience in a restaurant, coffee shop, or retail setting is a plus, but a "hospitable heart" is our #1 requirement.

Benefits 

• Competitive hourly pay.
• Professional development: Learn the "Unreasonable Hospitality" toolkit used in world-class restaurants.
• Employee discounts (Yes, that means froyo!).
• A team culture that values your input and growth.