Job Overview

Qualifications

  • Previous management or supervisory experience in a high-volume restaurant, bar, or beer garden environment
  • Strong knowledge of front-of-house operations including bartending, serving, hosting, and floor management
  • Proven ability to lead teams efficiently during busy service periods
  • Ability to multitask and make quick operational decisions under pressure
  • Strong communication and leadership skills
  • Guest-focused mindset with commitment to hospitality and service standards
  • Experience with high-volume beverage service preferred

Responsibilities 

  • Oversee high-volume front-of-house operations during service
  • Manage floor flow, staffing adjustments, and guest experience in real time
  • Lead and motivate staff during fast-paced shifts
  • Conduct pre-shift meetings covering operational goals, service expectations, and specials
  • Ensure efficient communication between FOH and BOH teams
  • Assist with training and development of bartenders, servers, hosts, and support staff
  • Resolve guest concerns quickly and professionally
  • Maintain organization, cleanliness, and service standards throughout all areas of operation
  • Help create a positive, team-oriented atmosphere while maintaining urgency and efficiency during peak business hours
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