Job Overview

Responsibilities 

  • resolving customer complaints or issues
  • putting takeout orders in containers or bags
  • processing discounts and coupons
  • greeting customers as they arrive
  • answering customer questions
  • assisting with or taking customer orders
  • booking reservations
  • upselling and making recommendations
  • completing any return transactions
  • maintaining cleanliness in register stations and tables
  • closing or cashing out the register at the end of the day
  • overseeing customer order completion
  • assisting kitchen staff as needed
  • processing payments and providing change and receipts

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