Job Overview

Jubie's Creamery Assistant Store Manager - Also known as advisor, fire fighter, expert communicator, rule enforcer, and expert.

Responsibilities

  • Live by Jubie’s Mantra, “Think ice cream? Think Jubie’s!” & become an ambassador for the Jubie's Creamery Brand within the community
  • Main point of contact for all Team Members & Team Leads at our Troy lcoation. Responsible for all necessary communication sent out to employees
  • Expertly handle customer, Team Member, & Team Lead, and issues and complaints and report them to the Regional Manager
  • Take weekly inventory and work with Regional Manager & suppliers to order/pick up product
  • Expertly accept, put away, and log incoming products
  • Main point of contact for suppliers & supplier/product issues for Troy location
  • Prepare weekly items to ensure day-to-day operations run smoothly and complete/delegate tasks appropriately and in a timely manner according to the Manager and Ice Cream Calendars
  • Assists in hiring, onboarding, and training new FOH employees including handling Toast, 7Shifts, Employee Master, and retraining initiatives
  • Assists with weekly schedules & approving availability & time off with oversight from Regional Manager
  • Ensure all scheduling issues are properly addressed & fill where absolutely necessary
  • Make daily sales deposits and weekly change requests & main point of contact for any sales or payroll discrepencies
  • Clean the soft serve machine and ice cream dipping cabinets & ensure equipment and builidng maintence is completed according to schedule
  • Head minor Toast changes and Junk/Seasonal changes according to the Ice Cream Calendar
  • Head Employee of the Month program for Troy employees
  • Enforce all rules set in Employee Handbook and according to the Miami County Public Health Department
  • Work well and communicate frequently with all Managers including other locations and Owners
  • Oversee disciplinary policy and decide the appropriate action to take in each disciplinary situation
  • Oversee menu item consistency and portion control
  • Main point of contact for routine Health inspections and the local health department
  • Attend weekly meetings for daily store operations
  • Commit to working an average of 35 - 40 hours per week in various roles including but not limited to Team Member, Team Lead, and Assistant Manager. Available hours must include events and a mix of daytime and evening, weekend and weekday, and fulfill the weekly manager calendar

Skills/Requirements

  • At least 1 year of of management experience is recommened, but NOT REQUIRED
  • Must be 21 or older to apply
  • Certified as an Ohio Food Handler through ServSave Level 1 training and able to become certified in Level 2 training
  • You will be required to complete a State & Federal background check
  • Be competent in Excel, Word, Google Drive, and comfortable with other online tools
  • Incredibly organized and able to multi-task effectively
  • Exemplify an entrepreneurial spirit, creative mindset, and have a passion for ice cream
  • Promote and consistently maintain a team environment
  • Be able to adapt in unexpected situations
  • Have an eye for detail and comfortable enforcing all Jubie's standards and policies
  • Have experience in being a leader and exemplify appropriate leadership skills
  • Use critical thinking skills based off training
  • Be efficient and accurate with money and figures & able to perform basic math functions
  • Effectively communicate with customers, employees, managers, and upper-level managers
  • Be comfortable and appropriate when providing constructive feedback to Team Members, Team Leads, and Managers
  • Have the ability to lift up to 40 lbs repeatedly
  • You will be required to complete a State & Federal background check

Benefits

  • Competitive starting pay with the possibility of performance-based raises
  • Tip share with entire Troy staff
  • Opportunities for increased responsibility and job advancement in a growing company
  • Flexible scheduling with approval from Regional Manager
  • 1 week (defined as average hours worked) PTO given during store shutdown between Christmas and New Years (starting in 2024)
  • 1.5 times normal hourly rate in exchange for working yearly Blackout Dates. These Include: Memorial Day, 4th of July, Labor Day, Jubie’s Birthday (Late July), Ice Cream for Breakfast (Early Feb)
  • A collaborative work environment that is fun, inviting, ever evolving, and open to suggestions
  • An opportunity to invest in a simple IRA retirement plan
  • Reimbursement on all travel considered necessary for the position
  • Reimbursement on cell phone usage considered necessary for the position
  • Periodic product offerings
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