Job Overview

Summary: This is a part-time position within our growing company. We are in search of a self- motivated, energetic, reliable, and creative individual who can fill-in a few beertending shifts per week in our Columbus Draughthaus. This is a part-time position ranging up to20-30 hours per week.
The Beertender (Tap Room Server) role of the position will be focused on creating a beer-centric experience and providing friendly, knowledgeable, and responsive service that will create an exceptional experience for guests. This team member will be responsible for describing, selling, and pouring flagship and seasonal brews and serving as an “expert” on the company, our products, and the craft beer industry.
DUTIES AND RESPONSIBILITIES
§ Immediately welcome and greet all guests with enthusiasm and friendliness.
§ Provide Excellent customer service to all guests, with the goal of engaging the guest in conversation, creating regulars, and maximizing the customer experience.
§ Respond promptly and appropriately to all guest requests and concerns.
§ Educate all guests about the flagship and seasonal brews available on the current draft menu, the history and culture of the brewery and craft beer industry, and the differences between styles.
§ Maintain full knowledge of recipes and other pertinent information about staple and seasonal brews available on the current draft menu.
§ Constantly work to increase knowledge of craft beer and beverages, including attending trainings and meetings put on by brewery management and/or related craft beer associations and brewers.
§ Take customer orders in a timely and prompt fashion, following all applicable laws and company policies on verifying identification and the maximum amount of beer to be served to guests.
§ Apply all guidelines for responsible alcohol service.
§ Wash and sterilize glassware.
§ Provide all necessary garnishes for the shift.
§ Assist in restocking of beer inventory and supplies.
§ Follow all required sanitation and safe serving guidelines and regulations.
§ Ensure consistent stocking of kegs, merchandise, and or packaged products for sale to guests.
§ Maintain comfort and cleanliness throughout the bar and bartender work area, including restrooms, and public areas.
§ Learn to operate the point of sales (POS) system.
§ Report all equipment and maintenance issues to management.
§ Complete cash handling and credit card transactions, and balance register at the end of each shift. Record customer gratuities as trained and/or required by law.
QUALIFICATIONS
§ Must be at least 18 years of age.
§ Be able to handle money and have basic math skills.
§ Possess or be able to obtain a Montana Alcohol server certification.
§ Have a working knowledge of beer and craft brewing.
§ Have strong organization skills and attention to detail.
§ Possess excellent verbal and communication skills.
§ Be able to lift heavy objects (25-50 lbs.) on a continual basis. Able to move full kegs (160 lbs.) with assistance. Able to stand, walk, lift, and bend or up to 8 hours per shift. Able to work in crowded and confined spaces.
§ Prior work experience with Brewery, bar/restaurant or other bartender experience preferred.
§ Able to maintain excellent customer service and professional appearance suitable for guest interaction while working under pressure.

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