Shift Supervisor
Japan Inn
1790 NW 107th Ave, Miami, FL 33172, USA
Manager
Full-time
$15.00 - $18.00 /hr
Posted Sep 17, 2023
Job Overview
Responsibilities
- Coordinate daily Front of the House and Back of the House restaurant operations
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review product quality and research new vendors
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Ensure compliance with sanitation and safety regulations
- Manage restaurant’s good image and suggest ways to improve it
Skills
- Proven customer service experience as a manager
- Extensive food and beverage knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
- Familiarity with restaurant management software, like OpenTable
- Strong leadership, motivational and people skills
- Acute financial management skills