Servers

Job Overview

Job Title: Servers
Location: Big Swell Westcoast Eatery – Victoria, BC
Job Type: Part-Time & Full-Time Positions Available (Days, Evenings & Weekends)

About Us:
Big Swell Westcoast Eatery is a fast-paced, high-energy breakfast, brunch & dinner restaurant focused on delivering quality breakfast, brunch, & evening service. We focus on quality food, fast execution, & strong guest experience in a busy, team-driven environment.

Position Overview:
We are seeking experienced & reliable Servers who can handle a fast-paced floor while delivering friendly, efficient service. The ideal candidates are organized, attentive, & able to manage multiple tables without sacrificing guest experience.

Responsibilities:
· Provide prompt, professional, & friendly service to all guests
· Take accurate food & beverage orders & enter into POS system
· Deliver food & drinks efficiently & check back with guests
· Maintain cleanliness & organization of tables & service areas
· Handle cash & card payments accurately
· Work closely with kitchen & bar to ensure smooth service flow
· Upsell menu items & promote features

Requirements:
· Previous serving experience preferred (high-volume breakfast experience an asset)
· Previous digital POS experience a huge asset. (TOAST, Lightspeed, TouchBistro etc).
· Previous bartending or bar experience is an asset
· Strong communication & multitasking skills
· Dependable & punctual
· Ability to stay calm under pressure
· Valid ‘Serving It Right’ certification (required)
· Availability for weekends & peak hours
· Team-oriented mindset with strong work ethic

Schedule:
· Flexible shifts (morning, daytime, & evening availability preferred)
· Weekend availability required

Compensation:
· Hourly wage: $19.00–$23.00/hr plus tips
· Tips expected to significantly increase total earnings
· Summer season bonus program (May – September)
· Full day shift: 100% discount on staff meals
· 50% discount on staff meals when off
· Friends & family member discounts