CSR

Job Overview

Centennial Hills Animal Hopsital, a thriving veterinary clinic in Las Vegas, NV, is seeking a compassionate and motivated Veterinary Client Service Representative (CSR) to join our team!

Responsibilities 

• Greeting clients warmly and professionally, both in person and over the phone.
• Scheduling appointments, ensuring client needs and pet types are matched with appropriate veterinarians.
• Processing payments and client invoices.
• Triaging basic client inquiries and concerns, directing them to the appropriate staff member when needed.
• Maintaining accurate and organized medical records.
• Assisting with client education on pet care and wellness products.

Skills 

• Has a strong love for animals and a genuine desire to contribute to their well-being.
• Offers exceptional customer service skills, with a friendly and approachable demeanor.
• Possesses excellent communication and interpersonal skills, both written and verbal.
• Is highly organized, detail-oriented, and thrives in a fast-paced environment.
• Is proficient in computer skills, including experience with veterinary software a plus.
• Maintains a positive and professional attitude, even under pressure.

Benefits 

• A competitive salary and benefits package.
• The opportunity to work in a fast-paced, rewarding environment.
• A supportive and collaborative team atmosphere.
• Making a difference in the lives of animals and their owners.
• Health Insurance
• Pet discounts

If you're passionate about animals and providing exceptional customer service, we encourage you to apply!
To Apply:
Please submit your resume and cover letter in person at 7551 N. Cimarron Rd. Las Vegas, NV 89131