Host

Job Overview

Responsibilities 

• Greeting customers warmly as they walk into the restaurant
• Helping guests with reservations and guiding them to their table
• Giving guests accurate wait time estimates and offering guests temporary options in the dining room
• Providing customers with menus and answering any initial questions they may have
• Optimizing seating at different tables to ensure good service and high revenue
• Answering phones and scheduling reservations.
• Calling and confirming reservations
• Maintaining a clean and tidy space to work in
• Being the face of a restaurant that prides itself on hospitality

Skills 

• Prior customer service experience in the hospitality industry
• Positive attitude and interpersonal skills
• Good communication skills and phone etiquette
• Flexibility when working alternating shifts
• Ability to stand for long periods of time