Host

Job Overview

• Greet guests promptly and warmly upon arrival
• Manage waitlist and accurately quote wait times
• Escort guests to tables and provide menus
• Maintain an organized and efficient seating chart
• Communicate with servers and management to ensure smooth table flow
• Answer phone calls, take reservations, and provide basic restaurant information
• Monitor dining room and lobby cleanliness at all times
• Assist with resetting and preparing tables when needed
• Handle guest concerns professionally and notify management when necessary
• Maintain knowledge of menu, specials, and restaurant policies
• Enforce restaurant policies (wait times, seating limits, etc.) in a polite manner
• Support front-of-house team to ensure excellent guest experience