Job Overview

Responsibilities

  • Greet every guest in a friendly and professional manner.
  • Take customer orders accurately and efficiently using the POS system.
  • Handle cash, credit card, and other payment transactions responsibly.
  • Provide excellent customer service and assist guests with menu questions.
  • Maintain a clean and organized dining room, front counter, beverage station, and guest areas.
  • Restock supplies, condiments, utensils, and beverages as needed.
  • Assist with food running, packaging takeout orders, and other front-of-house duties.
  • Work as part of the team during busy periods and help wherever needed.
  • Follow food safety, sanitation, and restaurant procedures.

Key Skills / Qualities

  • Positive attitude & hospitality: Friendly, welcoming, and genuinely interested in providing a great guest experience.
  • Communication & teamwork: Able to communicate clearly with guests, coworkers, and management and work well as part of a team.
  • Reliability & attention to detail: Dependable, punctual, able to follow instructions, and careful about order accuracy and cleanliness.
  • Ability to remain calm and organized in a fast-paced environment.
  • Willingness to learn and take initiative without always needing to be asked.
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