Busser

Job Overview

Responsibilities 

• Clearing plates, glasses, napkins and used silverware from tables
• Setting tables for the next customers
• Refilling items such as salt and pepper shakers and condiment bottles if they are missing or empty
• Alerting servers if guests at a table have empty glasses that need to be refilled
• Refilling glasses if servers are busy
• Cleaning up spills
• Serving food, when the restaurant is busy

Skills 

• Stamina: You will be on your feet or walking quickly throughout your shift. There will be little, if any, time where you are sitting down, so physical stamina is important.
• **Attentiveness: **An observant busser is more likely to notice when a diner’s glass is running empty, or if a child needs a booster chair or crayons. A busser can either attend to those needs or alert the server they are working with. This skill will also help a busser weave through a crowded room without bumping into anyone or spilling food or drinks.
• **Strength: **You will often have to carry multiple plates and dishes at one time. They may also carry out full trash bags to the dumpster or move tables to create larger seating arrangements.
• Teamwork: Along with the host, servers, bartenders, sommeliers and other front room employees, a busser is part of a team of workers. It is important for a busser to be able to follow instructions, anticipate demands and understand when to fill in for one of the other team members during a busy mealtime.
• Good customer service skills: You will spend a large part of your work day interacting with diners. You will need to have a pleasant, polite and professional demeanor when dealing with guests.