Job Overview

Responsibilities 

  • Mixing and Serving Drinks:
  •     Prepare and serve alcoholic and non-alcoholic beverages according to recipes and customer preferences.  

  •     Ensure drinks are made accurately, efficiently, and consistently to maintain quality and customer satisfaction.  

  •     Monitor and control the level of alcohol consumption, adhering to legal drinking age and responsible serving guidelines.  

  • Customer Service:  

  •     Provide exceptional customer service by greeting patrons, taking orders, and engaging in friendly conversation.  

  •     Make recommendations on drink selections and offer guidance on menu items.  

  •     Address customer inquiries, concerns, and complaints promptly and courteously.  

  • Cash Handling and Point-of-Sale (POS) Operations:  

  •     Handle cash, credit cards, and other forms of payment accurately and securely.  

  •     Process transactions using the POS system, including ringing up orders, processing payments, and issuing receipts.  

  •     Maintain an organized and tidy cash register area, including balancing cash drawers at the end of shifts.  

  • Inventory Management:  

  •     Monitor and maintain inventory levels of beverages, garnishes, and supplies.  

  •     Order and restock inventory as needed to ensure sufficient stock levels.  

  •     Rotate stock and check for product freshness and quality regularly.  

  • Bar Maintenance and Cleanliness:  

  •     Keep the bar area clean, sanitized, and well-organized at all times.  

  •     Clean and polish glassware, utensils, and bar equipment.  

  •     Perform routine maintenance tasks on bar equipment, such as cleaning draft beer lines or replacing kegs.  

  • Menu Knowledge and Upselling:  

  •     Have a thorough understanding of the restaurant's drink menu, including specialty cocktails, wines, and beers.  

  •     Educate customers about different drink options and make suggestions based on their preferences.  

  •     Upsell premium or specialty drinks to increase sales and enhance the customer experience.  

  • Team Collaboration:  

  •     Work collaboratively with other restaurant staff, including servers, kitchen staff, and management, to ensure smooth operations and customer satisfaction.  

  •     Communicate effectively with colleagues to coordinate orders, manage wait times, and address customer needs efficiently.  

  • Compliance with Regulations:  

  •     Adhere to all applicable laws, regulations, and policies related to serving alcohol, including checking identification to verify legal drinking age.  

  •     Follow health and safety guidelines to maintain a clean and safe environment for customers and staff.

Skills 

  • Mixology: Proficiency in preparing a wide range of alcoholic and non-alcoholic beverages, including cocktails, mixed drinks, and specialty drinks, following standardized recipes and techniques.  

  • Product Knowledge: Thorough understanding of different types of spirits, wines, beers, liqueurs, and mixers, as well as their flavor profiles, origins, and appropriate uses in cocktails.  

  • Customer Service: Excellent interpersonal and communication skills to engage with customers, build rapport, and provide friendly, attentive service while multitasking in a fast-paced environment.  

  • Efficiency and Speed: Ability to work quickly and efficiently during busy shifts, managing multiple drink orders simultaneously while maintaining quality and accuracy.  

  • Attention to Detail: Meticulous attention to detail when measuring ingredients, garnishing drinks, and presenting beverages to ensure consistency and enhance the overall presentation.  

  • Memory and Recall: Strong memory and recall abilities to remember drink recipes, customer preferences, and special requests without relying heavily on written notes or reference materials.  

  • POS Systems: Familiarity with point-of-sale (POS) systems and cash handling procedures to process orders, manage tabs, and handle transactions accurately and efficiently.  

  • Problem-Solving: Quick-thinking and resourceful problem-solving skills to address customer concerns, resolve conflicts, and adapt to unexpected situations or challenges as they arise.  

  • Upselling and Salesmanship: Ability to upsell premium or specialty drinks, promote daily specials, and increase beverage sales through suggestive selling techniques and persuasive communication.  

  • Teamwork and Collaboration: Effective collaboration with other restaurant staff, including servers, kitchen staff, and management, to coordinate orders, prioritize tasks, and ensure smooth operations.  

  • Adaptability: Flexibility to adjust to changing circumstances, such as fluctuating customer volumes, menu changes, or special events, while maintaining composure and professionalism.  

  • Organization and Cleanliness: Strong organizational skills to maintain a clean and organized bar area, including proper storage of ingredients, regular cleaning of equipment, and adherence to health and safety standards.  

  • Responsible Service: Knowledge of responsible alcohol service practices, including recognizing signs of intoxication, verifying legal drinking age, and complying with laws and regulations related to alcohol service.  

  • Creativity: Creativity and innovation to develop new drink recipes, experiment with flavor combinations, and contribute ideas for seasonal or themed cocktail menus.  

  • Calm Under Pressure: Ability to remain calm, focused, and composed under pressure during busy or high-stress situations, ensuring efficient service and customer satisfaction

Benefits 

  • Competitive Salary
  • Performance-Based Bonuses:
  • Health Insurance
  • Paid Time Off:
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