Job Overview

At Books, a whiskey and cigar society, our Cocktail Waitresses are more than servers — they are guides through an evening of refinement. With polished service and genuine hospitality, you’ll create memorable guest experiences where every detail, from cocktails to cigars, feels intentional and seamless.

Responsibilities

  • Provide attentive, knowledgeable, and professional service to guests in the lounge and cocktail areas.
  • Guide guests through whiskey, cocktail, and cigar offerings with confidence and enthusiasm.
  • Take and deliver orders with accuracy and efficiency.
  • Anticipate guest needs and ensure comfort throughout their visit.
  • Collaborate closely with bartenders, hosts, and runners for smooth service.
  • Assist with setup and breakdown of lounge areas, special events, and whiskey tastings.
  • Maintain clean, organized, and well-stocked service stations.
  • Handle guest inquiries with discretion and professionalism.

Skills

  • 1+ year serving or cocktail waitressing experience in upscale or fine-dining environments.
  • Strong knowledge of cocktails, spirits, and wine (whiskey knowledge a plus, training provided).
  • Polished communication style and professional appearance.
  • Ability to multitask while maintaining grace under pressure.
  • Availability for evenings, weekends, and holidays.
  • TABC and Food Handler certifications (or ability to obtain).

Job Settings

  • Primarily evening and weekend shifts.
  • Must be available for holidays, whiskey events, and private functions.

Benefits

  • Discounts at Gusto Group’s family of restaurants.
  • Training opportunities in whiskey and cocktail knowledge.
  • Growth potential within Gusto Group’s hospitality concepts.
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