Job Overview

We are seeking a dependable associate to assist customers through email while handling basic order processing and record updates.

Responsibilities:

  • Respond to customer emails and inquiries.
  • Review and process orders according to company procedures.
  • Update order information and customer records.
  • Track order status and provide updates.
  • Report order discrepancies and customer concerns.
  • Maintain accurate documentation.

Requirements:

  • Good written communication skills.
  • Basic computer skills.
  • Strong attention to detail.
  • Good time-management skills.
  • Customer service or order processing experience is a plus.

Schedule: Full-time and part-time shifts may be available.

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