Job Overview

Housekeeping
Wildwood Resort and Marina is seeking experienced Housekeepers with high standards to complete our talented housekeeping team at the resort. Our Housekeepers provide housekeeping services to our guest rooms and public buildings. We are looking for warm, friendly people with high standards and high integrity who have been top performers in their previous roles. We welcome seasonal or career-oriented applicants. The right people for this role are diligent and detail-oriented, and they also enjoy helping people and making a place like the resort and marina even more special and memorable for both our guests and our staff.
Essential Functions/Key Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

  • Provide our guests with the best in service, hospitality and care
  • Clean guest rooms, public lobbies, restrooms and other guest use areas as assigned
  • Work safely to avoid injuries and accidents, including wearing proper Personal Protective Equipment
  • Maintain cleanliness of housekeeping vacuums, closets, storage areas and other equipment
  • When finding unsafe conditions and maintenance concerns, address them immediately by a contacting supervisor or turning in maintenance Service Requests
  • Assist with other housekeeping duties as assigned by the Manager or Assistant Manager
  • Assist with other resort needs as may arise from time to time
  • Comply with housekeeping policies and procedures
  • Comply with proper clean up procedures
  • Comply with procedures for chemical use
  • Comply with work shift schedules and related requirements

Competencies/Required Skills and Abilities

  • Organizational skills
  • Attention to detail
  • Able to follow instructions accurately
  • Capable of self-supervision
  • Able to drive a lodge golf cart for deliveries and guest requests
  • Able to smile and provide warm, heartfelt hospitality to guests
  • Able to answer guest questions and give appropriate guidance
  • Able to work safely to avoid injuries and accidents, including wearing proper Personal Protective Equipment
  • Able to immediately address any observed unsafe conditions or maintenance concerns by contacting supervisors as necessary and/or turning in maintenance Service Requests
  • Able to meet consistent attendance requirements and comply with schedules/breaks
  • Able to communicate well and professionally with colleagues and supervisors
  • Excited about creating a warm, family atmosphere for guests and staff while maintaining high standards
  • High integrity
  • Mature and personable with a relaxed nature
  • Dynamic, fun, and likes the outdoors
  • Flexible with a “whatever it takes” attitude

Work environment and Physical demands

  • The physical environment requires the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions
  • Frequent walking, twisting, bending, stooping, kneeling, crouching, crawling, reaching, sitting, climbing stairs
  • Ability to stand and move continuously
  • Lifting up to 50 pounds maximum
  • Stocking, vacuuming, sweeping and mopping floors, and cleaning toilets/bathrooms
  • Working with required chemicals
  • Shifts of up to 8 hours per day, plus periodic additional overtime hours

Details

  • Part Time position available immediately (20 to 24 Hours weekly)
  • Competitive wages
  • 30% discount on meals at the Lakeside Restaurant, Holston Cafe’ and Pontoon Eaterie
  • 20% discount on merchandise, lodging and boat rentals
  • FREE use of kayaks and paddleboards
  • College scholarship program

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Apply Now