Job Overview

We are seeking a detail-oriented and organized Billing Operations Specialist to manage billing activities, maintain accurate customer accounts, and help ensure invoices and payments are processed correctly and on time.

Key Responsibilities

  • Prepare, review, and process customer invoices.
  • Verify billing information and resolve discrepancies.
  • Monitor outstanding balances and follow up on unpaid invoices.
  • Process payments and maintain accurate account records.
  • Respond to customer questions regarding invoices, charges, and payments.
  • Reconcile billing records and identify errors.
  • Maintain organized digital records and documentation.
  • Prepare billing reports and assist with month-end activities.
  • Work with internal departments to resolve billing issues.
  • Handle confidential customer and financial information professionally.

Qualifications

  • High school diploma or equivalent.
  • Previous billing, accounts receivable, bookkeeping, or administrative experience preferred.
  • Strong attention to detail and accuracy.
  • Comfortable using Microsoft Excel, Google Sheets, and billing/accounting software.
  • Excellent communication and problem-solving skills.
  • Ability to manage multiple tasks and meet deadlines.
  • Ability to work independently and as part of a team.
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