Job Overview

Summary
We are a small, family owned, business, looking for a scooper to become a part of our friendly atmosphere, and join our enthusiastic crew. This job would be perfect for you if...

  • You're passionate about providing guests with a positive, enjoyable experience at our store.
  • You enjoy working with people who take ice cream seriously, yet have fun preparing and serving it.
  • You are energized by positivity and comminted to contributing to the collaborative spirit of the team.
  • You're looking for an opportunity to learn, grow, and explore your career potential.

Responsibilities

  • Greet guests warmly to make them feel comfortable and welcome.
  • Follow Gannon's operational policies and procedures, including those for cash handling and saftey/security to ensure the saftey of all team members and customers during all shifts.
  • Follow sanitation and saftey procedures correctly.
  • Maintain cleanliness and organization throughout the store, and ensure proper set up and/or breakdown of the entire store, including dining areas, restrooms, kitchen, and prep areas.
  • Demonstrate knowledge of the various items on our menu, including the ingredients and allergy information for all products.
  • Take guests' orders and handle cash and credit transactions.
  • Serve ice cream to guests in a courteous and timely manner.
  • Quickly and accuratley prepare ice cream desserts.
  • Effectively handle guests' concerns and complaints with kindness, amturity, and patience.
  • Work as a team to prepare the store for each shift.
  • Act with integrity, honesty, and knowledge that promotes the positive, encouraging culture of Gannon's Ice Cream.
  • Maintain regular and consistent attendance and punctuality, along with a team oriented, adaptable, dependable, and strong work ethic.
  • Contribute to a positive, supportive, and respectful team environment.

Knowledge/Skills/Requirements

  • Excellent guest service skills required.
  • Ability to work in a fast paced enviroment.
  • Ability to lift up to 25 pounds.
  • Ability to work in a standing postition for long periods of time.
  • Ability to perform repetative tasks, specifically in the wrists and arms.
  • Ability to use touch-sensitive POS System.
  • Ability to communicate effectively with guests and team members.
  • Ability to work a minimun of four shifts per week, including weekends and holidays.
  • Minimun Age: 16 years of age.
  • Must have reliable transportation.
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