Job Overview

As a Host or Hostess, you will be responsible for exceeding the guest's expectations by providing them with friendly, prompt, and attentive service that is tailored to the guests’ preferences. A Host will be required to greet incoming and departing guests in a welcoming manner. The right team player will help set the pace of the dining room as you seat the guests in the dining and bar areas while ensuring a smooth handoff to the service staff.
The Host is also responsible for:

Responsibilities

  • Making memorable first and last impressions
  • Smiling and having genuine conversations with Guests, in person and on the phone
  • Coordinating the wait and seats Guests using a seating arrangement Computer
  • Managing the reception area and maintaining a good flow of the incoming guest while coordinating with the kitchen, servers, and managers
  • Making sure all guest requests are accommodated if possible while maintaining a professional attitude.
  • Provide information to all guest questions over the phone, in person, or by email
  • Assist in cleaning tables and resetting them to accommodate guests
  • Take reservations when offered
  • Assist the take-out area when needed
  • Answer and dispatch phone calls to appropriate department or manager

Skills

  • Personable, and customer service oriented
  • Reliable and dependable

Please Note that all candidates must be available to work day or night, weekends and holidays.

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