Job Overview

Responsibilities:

  • Greet guests promptly and warmly
  • Take accurate food and drink orders and enter them into the POS system
  • Deliver orders quickly and ensure customer satisfaction
  • Maintain cleanliness of tables, dining area, and restocking stations
  • Handle cash, credit card transactions, and receipts
  • Communicate with kitchen staff on any modifications or special requests
  • Provide excellent service in a fast-paced environment
  • Upsell menu items and promote specials
  • Prepare and serve a variety drinks and smoothies
  • Follow recipes and presentation standards
  • Maintain cleanliness and organization of the barista station
  • Restock ingredients and supplies as needed
  • Handle customer requests and modifications with attention to detail
  • Operate espresso machines, blenders, and brewing equipment

Skills 

  • Excellent communication and customer service skills
  • Ability to multitask and stay organized during rush hours
  • Comfortable working in a fast-paced, team-oriented environment
  • Strong attention to detail and ability to follow instructions
  • Basic math and POS handling skills
  • Positive attitude, reliability, and punctuality
  • Previous experience as a server and/or barista preferred but not required
  • Ability to stand for long periods and lift up to 25 lbs
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