Job Overview

Food Runner Job Responsibilities:

  • Picks up food product for orders placed by the service staff and delivers the meal to our guests.
  • Assists the kitchen and service staff as needed to maintain the highest level of food quality, presentation, and timing to optimize our guests dining experience.
  • Sets up the front line with the equipment, plateware, and smallwares needed to effectively serve all food products.
  • Keeps station restocked throughout the shift.
  • Cleans large and small trays and tray stands to be ready for service.
  • Reads order tickets as they arrive and place onto ticket minder.
  • Tracks cooking times on all orders, checks finished product for proper degree of doneness, appearance, and plate presentation.
  • Garnishes finished entrees according to house specifications and procedures.
  • Assists the server as needed to optimize the guest’s dining experience.
  • Accomplishes all job duties while adhering to all safety guidelines and practices throughout the shift.
  • Reports any unsafe condition, unsafe act, accidents and/or injuries to the chef or other manager on duty.
  • Correctly completes closing duties at the end of each shift.
  • Assists Chef and other kitchen personnel in accomplishing closing duties and kitchen cleanliness.
  • Completes all side work in the front and/or back of the house as assigned and scheduled by the members of the management team.

Busser Job Responsibilities:

  • Prepares dining room for guests by cleaning and clothing tables, setting decorations, service plates, and utensils.
  • Protects the establishment and guests by adhering to sanitation and safety policies.
  • Maintains menu presentation by keeping menus clean, replacing damaged or soiled pages, and cleaning chalkboards.
  • Maintains table setting by removing courses as completed, refilling water glasses, and being attentive to additional needs.
  • Supports waitstaff by setting up and replenishing condiment stands and busser stations.
  • Closes dining facility by cleaning chairs and tables, sweeping and vacuuming floors, and removing trash from the facility.
  • Updates job knowledge by participating in staff training opportunities.
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests.

Support Staff Qualifications / Skills:

  • Customer service
  • Planning and multi-tasking
  • Self-motivated with a high energy level
  • Verbal communication

Education, Experience, and Licensing Requirements:

  • Hospitality-related kitchen experience preferred
  • Current food handler’s card and other certification as required by federal/state/local law (optional)
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