Job Overview

Food Servers collaborate with Cooks, Chefs, Restaurant Managers and other foodservice staff to provide excellent customer service and maintain a positive reputation for the organization. Food Server responsibilities include:

Responsibilities 

  • Greeting and seating customers
  • Guiding the order experience based on customer input.
  • Making menu item recommendations
  • Ensuring all orders are filled quickly and accurately and that food is high quality
  • Coursing of dishes
  • Providing attentive service to diners, like refilling drinks as needed and checking their needs during meals
  • Promptly addressing any customer service issues and referring  to management if and when necessary
  • Performing some cleaning duties, such as at the service station, around the kitchen and in the dining area

Skills 

  • Excellent customer service, including patience and a friendly demeanor
  • Exceptional organization and time management
  • Problem solving skills
  • Ability and willingness to collaborate
  • Capability to learn quickly and memorize menu details
  • Comfortable working in a fast-paced environment
  • Willing to work flexible work schedules that include nights and weekends
  • Physically able to be on their feet for extended periods and lift up to 25 pounds unassisted
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