Server
Waverly Stone Gastropub
20 W 8th St, Holland, MI 49423, USA
Server
Full-time/Part-time
Posted Mar 16, 2024
Job Overview
Overview:
We are looking for enthusiastic and customer-focused individuals to join our team as Servers. As a vital part of our front-of-house staff, Servers play a crucial role in delivering exceptional dining experiences to our guests. If you are passionate about hospitality, thrive in a dynamic environment, and enjoy providing top-notch service, we invite you to apply for this exciting opportunity.
Key Responsibilities:
- Guest Service: Provide friendly, attentive, and efficient service to ensure a positive dining experience for our guests.
- Order Taking: Accurately take and input food and beverage orders, ensuring special requests are communicated to the kitchen staff.
- Menu Knowledge: Have a thorough understanding of the menu to assist guests in making informed decisions and provide recommendations when necessary.
- Table Maintenance: Set up and maintain dining areas, ensuring cleanliness, and promptly clearing tables to prepare for the next guests.
- Team Collaboration: Work collaboratively with other servers, kitchen staff, and management to ensure smooth service operations.
- Upselling: Suggest additional items, specials, or beverages to enhance the guest experience and contribute to sales goals.
- Customer Interaction: Engage with guests, address any concerns, and ensure satisfaction throughout their dining experience.
- Upselling: Suggest additional items, specials, or beverages to enhance the guest experience and contribute to sales goals.
- Assist in Marketing Initiatives: Support promotional activities and assist in marketing efforts to drive sales and enhance the restaurant's reputation.
- Adherence to Policies: Follow established procedures and policies regarding cleanliness, safety, and service standards.
Qualifications:
- Previous experience as a server in a restaurant setting is preferred but not required.
- Excellent customer service and communication skills.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Basic knowledge of food and beverage service.
- Positive attitude and willingness to learn.
- Ability to work evenings, weekends, and holidays.
Benefits:
- Competitive hourly wage plus tips
- Opportunities for professional growth and development
- Employee discounts
- Positive and collaborative work environment
If you are a customer-focused individual with a passion for providing exceptional service, we encourage you to apply for the Server position. Join our team and contribute to creating memorable dining experiences for our guests while enjoying a positive and collaborative work environment.