Job Overview

Job duties

Servers are expected to:

  • Greet customers, and maintain a friendly demeanor throughout their experience.
  • Accurately take food and beverage orders, correctly using the ordering system.
  • Take special note of food allergies or preferences, and be able to communicate that clearly to kitchen staff.
  • Understand and communicate what’s on the menu, answering questions customers might have, and making recommendations on menu selections to customers if necessary.
  • Accurately deliver food to customers, making sure that what comes out of the kitchen is correct and appealing before taking it to the table.
  • Periodically check in with customers to make sure everything is going well with their meal, being attentive, and responding to additional requests as needed.
  • Respond quickly to issues customers have, getting management involved if necessary.
  • Collect payment from customers accurately and honestly.
  • Help with basic food prep as needed, and/or perform light cleaning in the dining, serving stations, or kitchen areas.
  • Keep serving stations stocked with ice, soda, etc., as well as keeping their section clean and prepared for new guests.
  • Know and follow applicable food service safety regulations and best practices.
  • Be able to stand on their feet for hours at a time and lift up to 25 pounds of weight.
  • Be willing to work flexible hours that may include weekends and holidays.

Skills 

  • Communication
  • Customer service
  • Problem-solving
  • Teamwork
  • Ability to multitask
  • Attention to detail

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Food provided
  • Health insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance
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