Server

Job Overview

About Us:

Indulge in an evening of whispered secrets and shared delights at Taberna Lx, where warm hospitality and impeccable service elevate your dining experience. This intimate restaurant offers a seductive blend of Portuguese flavors and a sultry ambiance, perfect for igniting passions and creating unforgettable memories. From the moment you step inside, you'll be enveloped in a world of culinary artistry, where each dish is crafted with passion and served with a genuine smile. Let the attentive staff guide you through a symphony of flavors, ensuring every moment is savored and every desire is met. At Taberna Lx, dining transcends mere sustenance; it becomes an unforgettable journey of the senses, where the magic of Portugal comes alive.

Job Summary :

Olá! Are you passionate about creating amazing dining experiences? As a Server, you'll be the heart of our restaurant, responsible for taking orders, serving up delicious food and drinks, and ensuring our guests have a fantastic time. You'll be the friendly face our guest remember, the one who knows the menu inside and out, and who goes the extra mile to make their visit special. We're looking for someone who's not just a server, but a hospitality herói, ready to handle anything from special requests to unexpected situations with a smile. If you're all about making connections and creating memorable moments, we want you on our team! You'll be the one who makes our guests feel welcome and valued, turning first-time visitors into regulars with your warm personality and attentive service. Plus, you'll be a key player in keeping our dining area sparkling clean and working seamlessly with the rest of the team to deliver top-notch service. Ready to join us and create some unforgettable experiences? Vamos!

Core Responsibilities:

Customer Service:

• Greet and seat guests in a friendly and professional manner.
• Provide menus, explain specials, and answer questions about menu items.
• Take accurate food and beverage orders and relay them to the kitchen and bar staff.
• Anticipate and respond to guests' needs, such as refilling drinks, providing condiments, and addressing concerns.
• Handle customer complaints and resolve issues promptly and professionally.
• Maintain a positive and welcoming atmosphere for all guests.

Order and Service:

• Serve food and beverages promptly and accurately.
• Ensure proper presentation of dishes and drinks.
• Monitor guest satisfaction and provide attentive service throughout the meal.
• Clear and clean tables efficiently after guests have finished.
• Process payments and handle cash, credit, and other forms of payment accurately.

Restaurant Operations:

• Maintain a clean and organized work area, including tables, service stations, and dining areas.
• Assist with opening and closing duties, such as setting tables, stocking supplies, and cleaning.
• Follow all restaurant policies and procedures, including food safety and sanitation guidelines.
• Collaborate with kitchen and bar staff to ensure smooth service.
• Learn the menu, including ingredients, and potential allergens.

Teamwork:

• Work effectively as part of a team to ensure efficient service.
• Communicate clearly with colleagues and supervisors.
• Assist other team members as needed.

Key Skills and Qualifications:

• Minimum one year experience working as a server in a full service restaurant
• Excellent customer service skills.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Ability to multitask and prioritize.
• Attention to detail and accuracy.
• Basic math skills.
• Ability to stand and walk for extended periods.
• Knowledge of food and beverage service.
• POS system proficiency (often preferred).
• Smart Serve Certificate

Salary and Benefits

• $17.20 / hour and participation in a FOH gratuity pool
• Staff discounts on food and non-alcoholic beverage