Job Description: Restaurant Server
Position Overview: We are seeking a highly motivated and talented individual to join our award-winning restaurant as a Server. As a Server, you will play a crucial role in providing exceptional customer service and creating memorable dining experiences for our guests. We are looking for individuals who are passionate about delivering outstanding service, possess excellent communication skills, thrive in a team environment, and have a strong sense of initiative.
- Provide exceptional customer service to all guests, ensuring a warm and welcoming atmosphere.
- Take food and beverage orders accurately and efficiently, and deliver orders promptly to guests' tables.
- Describe menu items, answer questions, and make recommendations to enhance guests' dining experiences.
- Maintain knowledge of all food and beverage offerings, including ingredients, preparation methods, and potential allergens, to assist guests with dietary restrictions or preferences.
- Collaborate effectively with the kitchen staff and bartenders to ensure smooth and timely service.
- Monitor guests' dining experiences, addressing any issues promptly and ensuring complete satisfaction.
- Anticipate guests' needs and proactively provide assistance and personalized attention.
- Handle cash and credit card transactions accurately, following proper procedures.
- Maintain cleanliness and organization of work areas, including dining tables, service stations, and side stations.
- Collaborate with team members to create a positive and supportive work environment.
- Assist in training new servers and provide guidance to ensure consistent service standards.
- Uphold all safety and sanitation procedures to maintain a clean and safe dining environment.
- Previous experience as a server in a high-volume, upscale restaurant is preferred.
- Exceptional customer service skills with a genuine desire to create outstanding guest experiences.
- Excellent communication skills, both verbal and written, with the ability to effectively interact with guests and team members.
- Strong teamwork and collaboration abilities, with a willingness to support and assist colleagues.
- Self-starter with a proactive attitude, demonstrating the ability to anticipate needs and take initiative.
- Ability to work in a fast-paced environment while maintaining attention to detail and accuracy.
- Professional appearance and demeanor, with the ability to uphold the restaurant's standards of excellence.
- Flexibility to work evenings, weekends, and holidays, as required by the restaurant's schedule.
Join our dedicated team and be part of an exceptional dining experience at our award-winning restaurant. If you are passionate about delivering exceptional service, have excellent communication skills, thrive in a team-oriented environment, and take pride in creating memorable dining experiences, we would love to hear from you. Please submit your resume and a brief cover letter detailing your relevant experience.