- Provide exceptional customer service by warmly welcoming and greeting guests upon arrival.
- Guide guests through the menu, making knowledgeable recommendations and answering any questions they may have about our authentic Mexican dishes and beverages.
- Take accurate orders and relay them promptly to the kitchen staff, ensuring special requests or dietary restrictions are communicated effectively.
- Serve food and beverages in a timely and efficient manner, maintaining high presentation standards.
- Monitor and anticipate guest needs, responding promptly and courteously to any requests or concerns.
- Ensure the dining area is clean, organized, and properly set up for each service.
- Collaborate with fellow team members to create a harmonious and efficient working environment.
- Process payments and accurately handle cash transactions while maintaining the security of the restaurant's assets.
- Adhere to all food safety and hygiene regulations, maintaining a clean and safe work environment.
- Continuously strive to enhance knowledge of Mexican cuisine, ingredients, and cultural aspects to provide authentic recommendations and engage in conversations with guests.
- Previous experience as a server in a fast-paced restaurant environment is preferred.
- Strong knowledge and passion for Mexican cuisine and beverages. Is a plus but not required as you can learn about our cusine here
- Exceptional communication and interpersonal skills to effectively interact with guests and team members.
- Ability to multitask and work efficiently under pressure while maintaining attention to detail.
- Positive attitude and a genuine desire to provide outstanding customer service.
- Ability to work evenings, weekends, and holidays as required.
- Must meet the legal age requirements for serving alcoholic beverages in your jurisdiction.
- Bilingual proficiency (English and Spanish) is a plus but not required.