Job Overview

About Wonderfly Games

Wonderfly Games brings unforgettable fun directly to our clients through off-site events and mobile activations. From Bubble Ball and Laser Tag to Foam Parties, Hamster Balls, and more, we help create high-energy experiences for birthday parties, schools, camps, festivals, corporate events, and community gatherings.

We are looking for outgoing, dependable, and energetic team members who enjoy working with people, staying active, and creating memorable experiences.

Position Overview

Games Coordinators are the face of Wonderfly at off-site events and mobile activations. This is a hands-on role that combines event facilitation, guest experience, safety, equipment setup, transportation, teardown, and inventory care. You will help deliver events that are safe, organized, high-energy, and fun from start to finish.

This role is ideal for someone who is:

  • Friendly, confident, and comfortable leading groups
  • Reliable and punctual
  • Calm under pressure
  • Physically active and comfortable working in different environments
  • Strong at customer service and communication
  • Ready to represent Wonderfly professionally in the field

WHAT YOU'LL DO

Event Hosting & Guest Experience:

  • Greet event hosts, confirm the event plan and timeline, and set expectations confidently
  • Explain rules clearly and lead gameplay with energy, structure, and professionalism
  • Adapt games and activities based on group size, age, energy level, and available space
  • Keep play areas organized and maintain control of participant behavior respectfully
  • Answer guest questions and handle minor issues on-site
  • Escalate major guest concerns or event issues to the appropriate Lead or General Manager

Safety & Event Execution

  • Enforce safety standards and required protective equipment consistently
  • Stop unsafe play immediately and reset expectations clearly
  • Perform a quick site safety scan before gameplay begins and adjust boundaries as needed
  • Help ensure all guests understand rules quickly and can participate safely
  • Maintain a fun environment without compromising safety

Equipment, Logistics & Operations

  • Prepare and load equipment using required forms, checklists, and inventory systems
  • Transport equipment using a company van or personal vehicle in accordance with company policy
  • Set up and break down event equipment correctly and efficiently
  • Clean, count, pack, and store equipment properly after each event
  • Track inventory and report missing or damaged equipment immediately
  • Complete post-event notes, feedback, and any required reporting

Professionalism & Readiness

  • Arrive on time, prepared, and ready to represent Wonderfly well
  • Communicate professionally with guests, venue staff, and teammates
  • Work effectively in changing event conditions including heat, cold, grass fields, gyms, and festivals
  • Stay flexible, solution-oriented, and calm in fast-paced environments

What We’re Looking For

  • Outgoing, social, and comfortable engaging with groups of all ages
  • Strong communication and customer service skills
  • Ability to lead activities clearly and confidently
  • Dependable, punctual, and responsive
  • Able to stay organized and follow operational procedures
  • Good judgment under pressure
  • Team-oriented with a positive attitude

Requirements

  • Must be 18 years or older
  • Must be able to lift up to 50 lbs
  • Must be comfortable with active work, including running, setup, loading, and outdoor events
  • Must be comfortable working in varying weather and event environments
  • Must have a reliable cell phone
  • Must be willing to drive a company van or personal vehicle for equipment transport, according to company policy
  • Must be available for part-time event-based work, including weekends and other peak event times as needed

What Success Looks Like

  • Equipment arrives complete, functional, and ready for use
  • Events are set up correctly and run smoothly
  • Guests understand the rules, stay engaged, and have a great time
  • Safety is maintained consistently
  • Hosts feel supported and would book again
  • Equipment is returned clean, accounted for, and properly stored

Growth Opportunity

This role can lead to advancement into a Games Lead Coordinator position for high-performing team members. Promotion readiness includes strong event leadership, reliable execution, excellent inventory care, calm decision-making under pressure, and consistent performance. Minimum eligibility includes 75+ hours worked as a Coordinator with consistent exceptional performance and less than 5 occurrence/incident points in the last 30 days.

Benefits:

  • Employee discount
  • Flexible schedule
  • Professional development assistance
  • Referral program

Note: Our events are typically scheduled between 10am–10pm and occasionally run as late as 2am, so please include any availability within those windows.

Disqualifying driving violations include, but are not limited to DUI/DWI, leaving the scene of an accident, reckless driving, driving on a suspended or revoked license, excessive speeding, improper lane changes, following too closely, texting or handheld device use while driving, and similar offenses.

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