Job Overview

Business Overview:
Sojourn Philly is a hospitality group of three restaurants: Jet Wine Bar, Rex at The Royal , and
Sor Ynez. Sojourn Philly has been operating restaurants in Philly since 2010. Our mission is to create welcoming environments that serve delicious food and drink, while being a caring and responsible neighborhood Partner.

Position Overview:
Jet Wine Bar employs a small FOH staff that positions Bartenders as the singular, front-facing resource for guests. The Bartender position is independent in nature but is part of a team. The bartender position blends aspects of serving, prep, and expediting with bartending responsibilities.

Bartenders are required to self-manage all day-to-day FOH needs from open to close, as necessary. This is an incredibly independent and self-sufficient position. Operationally the Bartender will handle basic cleaning, prep, and daily inventory duties; utilizing proper equipment and ingredients to safely conduct service. Through service the Bartender is expected to greet guests, learn about guest preferences, answer questions, recommend menu items, prepare and serve beverages / food, and upsell when appropriate.

Recognizing that Jet Wine Bar specializes in wine education and exposure to less familiar varietals and regions, the Bartender must be committed to continually growing their wine knowledge. The Bartender position provides expertise to guests and is trusted to accurately communicate wine knowledge.

Individuals in this role are encouraged to highlight their individual personalities while maintaining authenticities to Brand Values. You should be efficient, observant, knowledgeable, and personable. The ideal candidate is community and team oriented, with a passion for high-quality dining experiences.

Both fine dining and neighborhood restaurant experience is preferred, as we embrace both. Willingness to learn and memorize details of seasonal menus is required for success in this role.

Compensation: $8 / hour + tips

Principle Duties and Responsibilities:

  • Key Management:
    • Safely and securely manage all keys associated with Jet Wine Bar
    • Communicate security breaches or emergencies to the Director of Operations
  • Opening Procedures:
    • Perform basic opening duties to prepare for service, ensuring consistency of all guest touch points and employee stations
      • Ensure bathrooms and guest areas are clean and stocked / tidy
  • Closing Procedures:
    • Perform / oversee basic closing duties, ensuring consistency of all guest touch points and employee stations
      • Complete daily sidework sheets
      • Coordinate with BOH to turn off all lights, lock all doors, and set the alarm
  • Guest Interactions:
    • Welcome guests, make informed recommendations, and take drink orders
    • Check identification to ensure customers are the legal age to purchase alcohol
    • Ensure a positive and secure dining experience by monitoring quality of Brand Experience touch points; bathrooms, overall cleanliness, wait times, music, etc.
    • Handle cash, credit, and debit card transactions
      • ensure charges are accurate and correct change is returned to guests, balancing the cash register
  • Beverage Program:
    • Demonstrate a strong knowledge of wines, including varietals, regions, and tasting notes.
    • Reinforce wine, beverage, and food knowledge and standards
      • Echo the curriculum on wines currently available BTG (tasting notes, region, varietal, and other “fun facts” ie vinification methods, etc)
    • Make drinks according to standards or as specified by guests at high volume; selecting and mixing ingredients, garnishing glasses, and serving beverages to customers.
    • Keep up with bar produce and pars as needed
    • Complete knowledge of general beer, cocktail, and liquor information
    • Inform guests about new beverages and specials
    • Adhere to all food safety and quality regulations
    • Maintain a clean work and dining area by removing trash, cleaning tables, and washing glasses
  • Inventory:
    • Organize the daily wine and beer inventory
      • Restocking
      • Rotation and dating
      • Monitor product levels and inform the Director of Operations when levels are low
    • Maintain the inventory levels of both batched cocktails and individual cocktail ingredients
      • Proactively inform the Director of Operations when supplies (alcoholic and non-alcoholic) need to be ordered for sufficient prep / stockingSkills

Qualifications & Skills:

  • Customer service and high volume service
  • Accurate cash handling and POS operations
  • Menu memorization
  • Safe food handling
  • Food and beverage pairing
  • Professional composure

Benefits

  • City Fitness
  • SEPTA
  • Dining discount
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