Job Overview

We are a small local neighborhood bar & grill located in Hermosa Beach, Ca. We are looking for an energetic and professional food runner to join our laid back but busy establishment. You will perform a range of tasks including preparing tables, serving orders, explaining meals, and facilitating collaboration between kitchen and wait staff. As a food runner, your ultimate goal will be to provide our guests with outstanding customer service and actively help to improve their overall dining experience. The ideal candidate will be friendly, professional, and demonstrate excellent communication skills.

Responsibilities

  • Help the waitstaff improve the dining experience for customers
  • Pass food requests from the waitstaff to the kitchen
  • Inform the waitstaff when certain dishes or ingredients have run out
  • Help keep the cooking, storage, and prep areas clean, neat, and well-stocked
  • Deliver food orders, placemats, eating utensils, and napkins to customers in a timely manner
  • Occasionally check on customers to handle any impromptu questions, requests or issues
  • Handle customer complaints on behalf of the kitchen staff and look for solutions by making recommendations. Inform kitchen staff of customer feedback
  • Clean tables and remove dirty dishes, utensils and glassware from the tables after the party leaves
  • Carry loads of soiled dishes to the dishwasher to be cleaned
  • Uphold our food health safety and sanitation principles
  • Assisting all staff as needed

Skills

  • High school diploma or equivalent qualification
  • Food handler and Sexual Harassment Prevention Training Certifications are required
  • A minimum of 2 years’ experience in a similar role preferred
  • More experience, education, training, or certifications may be preferred
  • Good understanding of restaurant health and safety regulations
  • Physical stamina to stand and walk for long periods, assist where needed, and carry heavy plates and trays
  • Outstanding communication and customer service skills
  • Ability to handle a high-pressure, fast-paced, and stressful environment
  • Strong attention to detail, multi-tasking, and time management skills
  • Availability to work evenings and on weekends, including holidays
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