Baker
Claudine Kitchen & Bakeshop
19953 Rinaldi St, Porter Ranch, CA 91326, USAJob Overview
Claudine Kitchen and Bakeshop (the Company) is committed to providing superior quality and unparalleled customer service in all aspects of our business. We believe each employee contributes to the success and growth of our Company.
JOB SUMMARY: Bakers perform essential functions that include but are not limited to setting up, cleaning, and maintaining the bakery, preparing baked goods, following recipes, restocking items and using equipment such as stoves, ovens, mixers and knives. It is a non-exempt, hourly position. The primary responsibilities and duties are outlined below. These may vary based on management’s observations and direction. The Company reserves the right to add or change duties at any time.
BAKER DUTIES AND RESPONSIBILITIES
A. Service - 100% of Time
1. Sets up bakery according to restaurant guidelines
2. Cleans and maintains bakery while practicing good safety, sanitation and organizational skills
3. Has understanding and knowledge to properly use and maintain all bakery equipment
4. Prepares all bakery items in a sanitary and timely manner
5. Follows recipes, portion controls and presentation specifications as set by the restaurant
6. Restocks all items as needed throughout the shift
7. Assists in cleaning, sanitizing and organizing of bakery and bakery storage areas
8. Performs additional responsibilities as requested by the Pastry Chef or Bakery Manager
SKILL, KNOWLEDGE AND ABILITY REQUIREMENTS
Excellent interpersonal skills which reflect an enthusiastic, positive demeanor
Excellent verbal and written communication skills
Demonstrated problem solving skills
Demonstrated skill in being resourceful and efficient
Exceptional time management skills including organizing and prioritizing on a continual basis
Skill in diffusing situations before escalation and assisting with conflict resolution when it arises
Skill in responding to redirection from management in a positive, constructive manner
Working knowledge of the hospitality industry
General knowledge of customer service concepts and responding with a sense of immediacy
Knowledge of how to promote a polite, friendly attitude and social perceptiveness
Ability to contribute to a team in order to consistently meet high standards of service
Ability write in a clear and concise manner
Ability to initiate and work without constant direct supervision
Ability to establish and maintain strong, positive internal and external working relationships
Ability to interact with people on all levels in a respectful and considerate manner
Ability to be dependable, responsive, reliable, truthful and accountable
Ability to manage challenging situations with tact and diplomacy
Ability to perform additional duties as requested
ADDITIONAL QUALIFICATIONS
Food Handler Certificate Required
High school diploma Preferred
Previous prep or baker experience Preferred
Valid California driver’s license and reliable transportation Preferred
1 PHYSICAL REQUIREMENTS
The Baker is constantly required to stand during the workday. The Baker is required to use his/her hands to carry, operate equipment, and prepare food. Lifting, pushing, pulling and/or moving is frequent. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust and focus. Specific physical abilities and the degree of frequency are:
Ability to stand for up to 9+ hours while working (continuous)
Ability to reach in all directions (frequent and continuous)
Ability to lift 50 lbs (moderate to frequent)
Ability to use hands to grasp, carry, handle or feel (continuous)
Ability to balance, stoop, kneel, bend, twist, squat and crouch (moderate to frequent)
Ability to climb and lift items (occasionally)
COGNITIVE REQUIREMENTS
While performing the duties of this job, the Baker is required to perform the following mental/cognitive
functions, the frequency of which is estimated in parenthesis:
Communicate including hearing, writing and speaking (continuous)
Interpret written or verbal instructions (frequent and continuous)
Concentrate, focus, memorize and recall (continuous)
Reason, analyze and organize (continuous)
Determine, identify, recognize, perceive and understand (continuous)
Independently problem solve (continuous)
Interpret written data, e.g. text and numeric (frequent and continuous)
Formulate logical, objective conclusions; recognize alternatives (frequent and continuous)
Multi-task and work under pressure with interruptions or distractions (frequent and continuous)
Compile, collect and inspect (frequent and continuous)
Summarize or respond (frequent and continuous)
Generate written work product by set deadlines (moderate to frequent)
Compute (occasionally)
CERTIFICATION OF EMPLOYEE
I have read this job description, been allowed to ask questions and received answers. I fully understand this job description and understand it may be revised at the sole discretion of the Company. My signature below indicates I am qualified for the position described and that I can perform the essential functions of the position with or without reasonable accommodations. I understand that if I misrepresent, falsify or omit any information related to this job description, it may result in denial of employment or my immediate dismissal from employment.