Job Overview

Server Responsibilities

  • Greet guests warmly and provide a welcoming dining experience.
  • Present menus, answer questions about menu items, and provide recommendations.
  • Take accurate food and beverage orders and relay them to the kitchen staff.
  • Deliver food and drinks promptly while ensuring quality and accuracy.
  • Monitor guest satisfaction and address any concerns to ensure a positive experience.
  • Handle payments efficiently using the restaurant's point-of-sale (POS) system.
  • Maintain a clean and organized dining area, including resetting tables for new guests.
  • Follow all health and safety regulations, including proper food handling practices.
  • Assist with side work, such as stocking supplies and cleaning stations, before and after shifts.

Bartender Responsibilities

  • Prepare and serve a variety of alcoholic and non-alcoholic beverages quickly and accurately.
  • Greet guests at the bar and take drink orders, offering suggestions when needed.
  • Ensure compliance with alcohol serving laws and regulations.
  • Monitor bar inventory and restock supplies as necessary.
  • Clean and maintain the bar area, including equipment, utensils, and glassware.
  • Collaborate with servers to fulfill drink orders for dining room guests.
  • Provide exceptional customer service and build rapport with regular patrons.
  • Handle cash and card transactions efficiently and securely.
  • Assist in creating a welcoming and safe environment for guests.

Take-Out Person Responsibilities

  • Answer phone calls and take accurate take-out orders, ensuring all details are clear.
  • Use the restaurant's POS system to process orders and payments efficiently.
  • Pack orders accurately and double-check them for quality and completeness.
  • Greet customers picking up orders with a friendly and professional demeanor.
  • Maintain a clean and organized take-out station.
  • Assist with managing online orders and coordinating pick-up times.
  • Handle customer inquiries or complaints regarding take-out orders with patience and professionalism.
  • Support the team during peak hours by assisting with other tasks as needed.
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