Remote Technical Support / Equipment Coordinator
Elevian inc
90 Bridge St suite 100, Newton, MA 02458, USA
Barback
Full-time/Part-time
Posted 11 hours ago
Job Overview
We are seeking a dependable and technically minded Remote Technical Support / Equipment Coordinator to assist with equipment-related requests, basic technical support, inventory records, and coordination of company devices. The ideal candidate is organized, comfortable using technology, and able to troubleshoot common issues.
Responsibilities
- Assist employees with basic computer, software, and equipment-related issues.
- Coordinate the setup, delivery, return, and tracking of company equipment.
- Maintain accurate equipment and inventory records.
- Help configure laptops, monitors, headsets, printers, and other approved devices.
- Troubleshoot basic connectivity and software problems.
- Document technical issues and resolutions.
- Coordinate equipment replacements and repairs when necessary.
- Maintain records of assigned equipment and accessories.
- Communicate with employees and vendors regarding equipment requests.
- Follow company security and equipment-handling procedures.
Requirements
- Basic knowledge of computers and common office technology.
- Comfortable working with laptops, monitors, headsets, printers, and related equipment.
- Strong organizational and record-keeping skills.
- Good written and verbal communication.
- Ability to troubleshoot basic technical problems.
- Reliable internet connection and suitable remote workspace.
- Ability to handle company equipment responsibly.
- Previous technical-support, IT, administrative, or inventory experience is a plus.
Equipment
Depending on the position and company requirements, employees may need access to:
- Computer or laptop
- Reliable high-speed internet
- Webcam and microphone/headset
- Smartphone
- Basic home-office equipment
Important: Any required equipment, reimbursement, or company-provided devices should be clearly explained to candidates before employment.
Schedule
Full-Time and Part-Time positions available.
Flexible scheduling may be available based on business needs.
What We Offer
- Remote work environment
- Full-time and part-time opportunities
- Training and onboarding
- Equipment support, where applicable
- Professional development opportunities
- Supportive team environment
To Apply: Submit your resume and contact information through the designated application process.