Job Overview

Responsibilities 

  • Provide exceptional customer service: Interact with guests in a friendly and professional manner, ensuring their needs and requests are met promptly and accurately. Deliver a high level of attentiveness, anticipate customer preferences, and create a positive dining experience.
  • Take accurate orders and deliver food and beverages: Effectively take orders from guests, ensuring accuracy in their selections and any special requests or dietary restrictions. Serve food and beverages in a timely manner, following proper serving techniques and presentation standards.
  • Maintain a clean and organized dining area: Clear and reset tables efficiently, ensuring cleanliness and tidiness throughout the dining area. Attend to spills, and customer needs promptly and assists in maintaining overall cleanliness and appearance of the restaurant.

Skills 

  • Strong communication skills: Effective communication is essential for a server to understand customer needs, relay information accurately to the kitchen staff, and collaborate with colleagues. Clear and concise communication helps ensure smooth service and enhances the overall dining experience.
  • Multi-tasking abilities: Servers often handle multiple tables and tasks simultaneously. Being able to prioritize and manage time efficiently is crucial. Excellent multitasking skills allow servers to take orders, deliver food and beverages, address customer requests, and handle payment transactions without compromising quality or customer satisfaction.
  • Attention to detail: Attention to detail is vital in accurately taking orders, noting special requests, and delivering food and beverages as per customer preferences. Servers with a keen eye for detail ensure that all aspects of the dining experience, from table settings to garnishing plates, meet the highest standards and contribute to a positive impression for guests.
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