Job Overview

The Restaurant Manager is responsible for the day-to-day operation and management of the main restaurant, as well as help in catering operations. Their duties include hiring and training restaurant staff following company policies, speaking with diners to address concerns or solve problems and creating work schedules for restaurant staff.
Restaurant Manager duties and responsibilities:

  • Restaurant manager will take responsibility for the following duties on a regular basis.
  • Ensuring incoming staff complies with company policy.
  • Training staff to follow restaurant procedures.
  • Maintaining safety and food quality standards.
  • Keeping customers happy and handling complaints.
  • Organizing schedules.
  • Keeping track of employees' hours.
  • Recording payroll data.
  • Ordering food, linens, gloves and other supplies while staying within budget limitations.
  • Manage a team of front of house staff including scheduling, training, and general supervision.
  • Bartend and Serve customers as needed.
  • Oversee that all opening and closing duties are completed correctly and that cleanliness and maintenance are maintained.
  • Responsible for daily deposits, and the correct operation of the POS systems.
  • Balancing of all daily and nightly cash drawers and POS.
  • Inventory and maintenance of par levels for front of house items and those used within Danzon Cubano.
  • Providing excellent customer service to guests and excellent leadership to employees.
  • Enforce and monitor all health, safety, and sanitation standards in their area.
  • Assist with catering function management.
  • Handle guest complaints according to provided guidelines.
  • Work closely with the Back of House Staff to provide a seamless experience.
  • Responsible for quality assurance of products leaving the restaurant. The purpose of the restaurant manager is to assist in all aspects of the main restaurant. They provide a more detailed supervisory eye on the specifically Front of House operations.

Job Specification:
• 2+ years restaurant experience
• Excellent customer service and interpersonal skills
• Organized and capable of multi-tasking with attention to detail
• Knowledge of Microsoft applications including word and excel
• High standards of personal hygiene and personal appearances
• Ability to be on feet for several hours at a time
• Experience using Toast POS is preferred.
• Servsafe training preferred.
• Bartending Skills

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