Job Overview

Responsibilities

  • Table Preparation: Ensure tables are ready for guests by attending to cleanliness and order.
  • Welcoming Guests: Greet customers as they enter the restaurant and guide them to their seats.
  • Menu Presentation: Assist guests by presenting the menu, answering questions, and making recommendations based on their preferences.
  • Order Management: Take and deliver food and beverage orders accurately and promptly.
  • Quality Service: Engage with customers to ensure they have a pleasant dining experience, addressing any complaints with a positive attitude.

Skills

  • Customer Service Excellence: Demonstrated experience in providing outstanding customer service in a fast-paced environment.
  • Communication: Strong verbal communication skills to effectively interact with customers and team members.
  • Attention to Detail: Keen attention to cleanliness, safety, and the ability to remember orders accurately.
  • Stamina and Agility: Physical ability to carry heavy trays and stand for extended periods.
  • Team Collaboration: Ability to work harmoniously with kitchen and bar staff to ensure timely delivery of orders.
  • Problem-Solving: Aptitude for handling customer complaints and issues with a positive and professional demeanor.

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