Job Overview

responsible for accurately processing customer transactions at a point-of-sale system, including handling cash, credit cards, and other forms of payment, while providing friendly and efficient customer service by greeting guests, answering questions about the menu, and resolving any issues that may arise, all while maintaining a thorough understanding of restaurant policies and procedures and adhering to sanitation standards. Expecting a light amount of cross training in the bakery and kitchen to provide team assistance during peak hours.

Responsibilities 

  • Greet customers warmly and promptly upon arrival.
  • Take orders accurately, including any special requests, Answer customer questions about the menu and specials.
  • Upsell menu items and suggest add-ons when appropriate
  • Resolve customer complaints in a professional manner.

Skills 

  • Excellent customer service skills with a positive attitude
  • Strong attention to detail and accuracy in handling cash transactions
  • Basic math skills to calculate totals and make change
  • Ability to operate a point-of-sale system
  • Knowledge of restaurant menu items and promotions
  • Ability to work effectively under pressure during peak hours
  • Good communication skills to interact with customers and fellow staff.

Benefits 

  • Flexible scheduling:

We offer flexible hours, which can be beneficial for students or those with other commitments.

  • Networking opportunities:

We are often frequented by professionals from different industries, providing potential networking connections.

  • Access to refreshments:

The obvious perk of easy access to coffee, tea, and various treats throughout your tenure.

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