Job Overview

Responsibilities 

  • Guest Engagement & Hospitality: Welcome guests warmly, explain game rules, assist with mini-golf or arcade equipment, and maintain high-energy customer service.
  • Event & Party Coordination: Host booked birthday parties and group events, manage party rooms, assist with set-up, food/beverage distribution, and clean-up.
  • Game & Area Maintenance: Keep game areas, mini-golf holes, and party rooms clean, organized, reset, and safe for continuous guest play.
  • Safety & Guest Guidance: Monitor playing areas to ensure rules are followed, promote a safe environment, and resolve guest issues promptly.
    Skills 
  • Interpersonal Skills: Upbeat personality, strong public speaking skills, patience with kids/families, and excellent customer service abilities.
  • Organization & Efficiency: Ability to manage party timelines, keep events running on schedule, and prioritize tasks during peak busy hours.
  • Basic Technical Ability: Comfort operating point-of-sale (POS) systems, issuing digital play passes, and troubleshooting simple arcade or game equipment issues.
  • Physical Stamina: Ability to stand, walk, bend, and lift up to 25–30 lbs throughout a dynamic, fast-paced shift.

Benefits 

  • Financial Perks: Competitive hourly wage, tip potential for hosting parties, and employee discounts on food, drinks, and gameplay.
  • Workplace Flexibility: Flexible scheduling (nights, weekends, and holiday options), great for students or part-time work.
  • Team & Work Culture: Energetic, fun work environment with opportunities for career growth into shift-lead roles and more.
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