Job Overview

Responsibilities

  • Cash Handling (drawer balancing, safe deposits, etc.) is accountable for funds
  • Assist in training, coaching, and development of newly hired Team Members
  • Taste product to ensure quality standards are met
  • Is the “role model” for outstanding customer service and overall Team Member standards
  • Ensures cleanliness, health, and safety standards are maintained at all times
  • Other job-related activities as requested
  • Ensures company standards are maintained and complies with policies and procedures
  • Upholds and executes the vision and mission of Yogurtland and assist others in doing the same
  • Maintain a clean store

Qualification

  • Ability to problem solve quickly and effectively
  • Effective customer service skills delivered with a friendly disposition
  • Ability to communicate clearly and concisely
  • Ability to actively listen and address Associates’ concerns, comments, and/or issues
  • Ability to lead others in always upholding company standards
  • Knowledge of staffing, scheduling, and inventory processes
  • Internally motivated and able to motivate others
  • Ability to act independently and effectively
  • Knowledge of organizational and planning skills
  • Knowledge of team-building, leadership, coaching, and mentoring skills
  • ServSafe or equivalent certification
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