Job Overview

Felix's Ambassador of Hospitality consists of creating a welcoming and memorable experience for all guests. This role involves greeting guests, assisting with their needs, and ensuring a positive overall experience.
Responsibilties

  • Greeting and Seating- Promptly and warmly greeting guests and directing them to their tables or seating areas.**
  • Information and Assistance- Providing guests with information about the business, special offers, and other amenities, and assisting with take-out orders and answering all phone calls.
  • Food Handling and Sanitation- Ensuring adherence to proper food handling and sanitation procedures, as well as understanding and adhering to company guidelines.
  • Environment Management- Maintaining a clean, safe, and organized environment, including dining areas, restrooms, and other guest-facing spaces.
  • Customer Service- Providing exceptional customer service, anticipating guest needs, and resolving any issues or complaints.
  • Operational Support- Providing operational support by ensuring proper setup, cleaning, and closing procedures are followed.

Skills 

  • Excellent communication and interpersonal skills
  • Strong customer service skills
  • Ability to multitask and prioritize tasks
  • Knowledge of hospitality standards and procedures
  • 1-2 years experience required

Benefits 

  • Employee Meal Discount
  • Flexible Schedules
  • Leadership Opportunities/Advancement
  • Food Handlers Certification
  • Alcohol Training Certificate
  • Open Availability
Apply Now