Job Overview

Bartender

Town Restaurant

Position Summary

At Town, our Bartenders are hospitality professionals who combine exceptional guest service with expert beverage knowledge and efficient execution.
Whether serving guests seated at the bar or preparing beverages for the dining room, our Bartenders create memorable experiences through genuine hospitality, attention to detail, and a commitment to quality. Successful Bartenders are personable, knowledgeable, organized, and thrive in a fast-paced, team-oriented environment.

Essential Responsibilities

Guest Hospitality

• Welcome bar guests promptly and create a warm, welcoming atmosphere.
• Build genuine relationships with guests through friendly, attentive, and personalized service.
• Guide guests through beverage selections, offering knowledgeable recommendations for cocktails, wine, beer, and spirits.
• Anticipate guest needs and provide attentive service throughout their visit.
• Handle guest concerns professionally and involve management when appropriate.

Beverage Preparation

• Prepare alcoholic and non-alcoholic beverages according to company recipes and quality standards.
• Consistently produce beverages with accuracy, efficiency, and attention to presentation.
• Maintain thorough knowledge of the restaurant's cocktail menu, wine list, beer selection, and seasonal features.
• Monitor beverage quality and ensure every drink meets Town's standards before being served.
• Responsibly verify guest age before serving alcoholic beverages in accordance with California law and company policy.

Service Bar

• Prepare beverage orders accurately and efficiently for dining room guests.
• Prioritize service bar tickets while maintaining attentive service for guests seated at the bar.
• Communicate proactively with servers and managers regarding ticket timing and guest requests.
• Ensure beverages are delivered promptly to maintain service flow throughout the restaurant.

Bar Operations

• Maintain a clean, organized, and fully stocked bar throughout each shift.
• Restock liquor, beer, wine, garnishes, glassware, mixers, and supplies as needed.
• Monitor product quality and rotate inventory appropriately.
• Maintain cleanliness of bar equipment, refrigeration, sinks, and workstations.
• Complete opening, side work, and closing duties according to company standards.

Cash Handling & Compliance

• Accurately process guest payments using the point-of-sale system.
• Follow all cash-handling procedures and company policies.
• Maintain compliance with all alcohol service regulations and responsible beverage service practices.
• Monitor guest alcohol consumption and exercise sound judgment regarding service.

Teamwork

• Work collaboratively with servers, hosts, bussers, food runners, kitchen staff, and managers.
• Support fellow bartenders and service staff during busy periods.
• Maintain positive communication throughout each shift.
• Assist wherever needed to ensure an exceptional guest experience.
• Contribute to a professional, respectful, and team-oriented workplace.

Qualifications

• Passion for hospitality and guest service.
• Strong knowledge of classic cocktails, spirits, beer, and wine.
• Excellent communication and interpersonal skills.
• Ability to multitask while maintaining accuracy and composure.
• Strong organizational skills and attention to detail.
• Professional appearance and demeanor.
• Previous bartending experience in a full-service restaurant is preferred.

Physical Requirements

This position requires standing and walking for the majority of each shift in a fast-paced restaurant environment.
The employee will regularly:

• Stand continuously throughout the shift.
• Frequently reach, bend, twist, stoop, and lift while preparing beverages.
• Lift and carry cases of beer, wine, liquor, ice, glassware, and bar supplies weighing up to 40 pounds.
• Use repetitive hand and wrist movements while preparing beverages and operating bar equipment.
• Communicate continuously with guests and coworkers in a busy environment.
• Work evenings, weekends, holidays, and special events as business demands.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position.

Success in This Role

Successful Bartenders at Town consistently:

• Deliver warm, engaging hospitality to every guest.
• Prepare beverages accurately, efficiently, and consistently.
• Balance bar guests and service tickets without sacrificing quality.
• Demonstrate extensive beverage knowledge and confidence in recommendations.
• Maintain an organized and clean workspace throughout service.
• Communicate effectively with the entire front-of-house team.
• Stay calm, positive, and professional during high-volume service.

Our Culture

At Town, the bar is more than a place where drinks are prepared—it's an important part of the guest experience.
Our Bartenders are ambassadors of hospitality who create memorable moments through genuine conversation, expert beverage knowledge, and exceptional service. We value professionalism, teamwork, craftsmanship, and attention to detail. Every drink we prepare and every guest we serve reflects our commitment to providing an outstanding dining experience.