Job Overview

Event Server

At Wildwood Resort and Marina the Event Server assists the Group & Event Managers with the resort's on-site events. The resort hosts about 10 weddings each year for 50-100 guests, as well as hosting reunions and other specialty events. The resort also has a thriving corporate retreat business, focused on events of 10-50 people.

The right person for this role has event experience and enjoys assisting in creating customized experiences and events. For the right creative, energized, and nature loving person this is a dream job. This role is ideal for a talented individual who enjoys direct outreach, guest contact and varied responsibilities, and who possesses strong communication and organizational skills.
The position is right for someone who's excited to promote a unique destination resort like ours to a targeted set of users who value the warm, down-home, yet professional experience of the resort, as well as its combination of timeless feel with modern comforts and its special mix of recreation, relaxation, and indulgence.

Ideal qualifications include:

  • Some event serving or bartending experience
  • Excellent written, verbal and computer skills
  • Wedding or similar high-end event experience
  • Hospitality or related experience
  • Independent thinker with great initiative, but comfortable working within a defined framework

Key Personality Traits

  • Guest service oriented and staff-focused
  • Self-motivated (takes initiative) with high standards
  • Mature, personable leader with a relaxed nature
  • Execution oriented; enjoys hands-on implementation
  • Dynamic, fun, and likes the outdoors
  • Flexible with a “whatever it takes” attitude

For weddings and other groups:

  • Working with department managers to ensure good pre-communication leading up to events
  • Being present to work with groups real-time to ensure their needs are met and to support any in-the-moment issues that arise
  • Ensuring accurate billing via POS system.

OTHER RESPONSIBILITIES

  • Deliver and serve food and beverages at scheduled functions under the supervision of the Event Lead, Wedding & Event Manager, and or Group Sales Director
  • Set up tables, decorations, and buffet stations with food, beverages, and service items as per standards.
  • Serve food and beverages to guests with professionalism and friendliness.
  • Maintain a clean and organized event area during and after the function, ensuring everything is left neat and tidy.
  • Return leftover food, beverages, and equipment to the designated area promptly after the event.
  • Stock, clean, and maintain the event facility and equipment.
  • Washing event dishes and other assigned side work
  • Ensure guests receive excellent and courteous service throughout the event.
  • Maintain an in-depth knowledge of the menu and products available.
  • Follow all safety and sanitation policies and procedures consistently.
  • Perform other duties as assigned to support the event team.
  • Set-up, tend, and breakdown banquet bars, as assigned, according to standard policies and procedures.
  • Complete tasks in a timely manner to ensure efficient service
  • Communicate professionally with all departments, including management, and be a role model of professionalism
  • When finding unsafe conditions and maintenance concerns, address them immediately

Work environment and Physical demands

  • The physical environment requires the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions
  • Frequent walking, twisting, bending, stooping, kneeling, crouching, crawling, reaching, sitting, climbing stairs
  • Ability to stand and move continuously
  • Lifting up to 50 pounds maximum
  • Scrubbing and mopping floors
  • Working with required chemicals
  • Shifts of up to 8 hours per day, plus periodic additional overtime hours

Details

  • Hourly non tipped position
  • Compensation based on experience
  • Hours variable, including nights and weekends and holidays, as well as situational/crisis availability

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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