Hostess / Support
Big Swell Westcoast Eatery
531 Yates St, Victoria, BC V8W 1K7, CanadaJob Overview
Job Title: Host/Hostess/Support
Location: Big Swell Westcoast Eatery – Victoria, BC
Job Type: Part-Time & Full-Time Available (Days, Evenings & Weekends)
About Us:
Big Swell Westcoast Eatery is a fast-paced, high-energy breakfast, brunch & dinner restaurant focused on delivering quality breakfast, brunch, & evening service. We focus on quality food, fast execution, & strong guest experience in a busy, team-driven environment.
Position Overview:
We are looking for a Host / Support team member who can manage the front door while assisting the floor team during service. This role is critical to controlling flow, setting the tone for guests, & keeping service running smoothly.
Responsibilities:
· Greet guests promptly & professionally
· Manage waitlists & seating flow efficiently
· Answer phones & handle takeout or guest inquiries
· Maintain clean & organized entrance & host stand
· Assist servers with bussing, resetting tables, & running food when needed
· Monitor dining room flow & communicate with kitchen & service staff
· Support overall team during busy periods
Requirements:
· Strong communication & people skills
· Ability to stay organized & composed in a fast-paced environment
· Friendly, professional, & confident demeanor
· Ability to multitask & prioritize effectively
· Reliable & punctual
· Previous restaurant experience is an asset, but not required
Schedule:
· Flexible shifts (morning, daytime, & evening availability preferred)
· Weekend availability required
Compensation:
· Hourly wage: $18.25–$19.50/hr
· Tip-out participation
· Summer season bonus program (May – September)
· Full day shift: 100% discount on staff meals
· 50% discount on staff meals when off
· Friends & family member discounts