Shift Manager
Blackbeard's Triple Play Restaurant & Bar
415 S Front St, New Bern, NC 28562, USA
Manager
Full-time/Part-time
Posted 2 hours ago
Job Overview
We're looking for a motivated, dependable, and hands-on Shift Manager to help lead our team and ensure every guest has an exceptional dining experience. If you're passionate about hospitality, thrive in a fast-paced environment, and enjoy leading others, we'd love to meet you!
Responsibilities
- Lead and supervise restaurant and bar staff during assigned shifts.
- Ensure excellent customer service and resolve guest concerns professionally.
- Open and/or close the restaurant according to company procedures.
- Assign duties, manage employee breaks, and keep the team organized and productive.
- Maintain high standards of food quality, cleanliness, and sanitation.
- Ensure compliance with food safety, alcohol service, and company policies.
- Assist with cash handling, drawer counts, deposits, and end-of-shift reports.
- Monitor labor throughout the shift and communicate staffing needs.
- Support training and coaching of new and existing employees.
- Step in wherever needed to ensure smooth operations, including assisting servers, bartenders, hosts, and support staff.
- Communicate effectively with management regarding shift performance, maintenance issues, inventory concerns, and employee matters.
- Foster a positive, respectful, and team-oriented work environment.
Qualifications
- Previous restaurant or bar leadership experience preferred.
- Strong communication and customer service skills.
- Ability to lead by example and motivate a team.
- Excellent problem-solving and decision-making abilities.
- Ability to multitask in a fast-paced environment.
- Reliable transportation and dependable attendance.
- Must be able to stand, walk, lift up to 25 pounds, and work extended periods on your feet.