Job Overview

Responsibilities

· Promote, work, and act in a manner consistent with the mission of Boru Ramen
· Present menus to guests and answer questions about menu items, beverages, and other restaurant functions and services
· Monitor and observe guests dining experience to ensure guests are satisfied with the food and service and respond promptly and courteously to correct any problems.
· Take food or beverages orders from guests.
· Explain to guests how various menu items are prepared, describing ingredients and cooking methods.
· Inform guests of menu changes and daily specials and make recommendations you genuinely feel your guests will enjoy.
· Write guests’ food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
· Serve food or beverages to guests and prepare or serve specialty dishes at tables as required.
· Check guests’ identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
· Remove dishes and glasses from tables or counters and take them to kitchen for cleaning.
· Prepare checks that itemize and total meal costs and sales taxes.
· Collect payments from guests.
· Thank guests for their visit and invite them to return.
· Clean tables or counters after guests have finished dining.
· Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
Set up dining areas to prepare for the next shift or for large parties.
· Stock service areas with supplies.
· Prepare tables for meals, including setting up plates and utensils.
· Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
· Fill salt, pepper, sugar, cream, condiment, and napkin containers.
· Attend all scheduled employee meetings and offers suggestions for improvement.
· Coordinate with and assist fellow employees to meet guests’ needs and support the operation of the restaurant.
· Fill-in for fellow employees where needed to ensure guest service standards and efficient operations.

Skills

  • Communication Skills
  • Operating point-of-sales system
  • Time management

Benefits

  • Discount at Boru Ramen and other affiliated stores
  • Flexible schedules
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