Job Overview

Shift Lead

Full-Time | Hourly + Participation in our Tip Share Program | Must Be 18+

OUR STORY

Since 1979, Little Italy Ristorante has been more than a pizza place—it’s been a cornerstone of Groveport, built on family, integrity, and community. What began as a local grocery store became a gathering place where scratch-made recipes, familiar faces, and genuine care came together. Passed down through generations, our mission has always been the same: hire great people, serve unforgettable food, and give back to the community that made us who we are.

IS THIS ROLE FOR YOU?

Do you have a natural ability to rally a team and keep the shift running smoothly—even in the heat of service?
Are you the kind of person who can coach and contribute at the same time—leading by example, while building trust and accountability?
If that sounds like you, you might be the next Shift Lead at Little Italy Ristorante.

WHY JOIN LITTLE ITALY?

As a Shift Lead, you're more than a support person—you’re a leader in action. You’ll help deliver a consistently excellent guest experience while coaching others, solving problems on the fly, and holding down operations with confidence and care.

What Makes Us Different:

• Legacy-Driven, Future-Focused – Honoring our roots while building something worth owning—for guests and team alike.
• We’re Bigger Than a Booth – Community events, media moments, food truck experiences—our brand lives beyond the dining room.
• People First, Always – We grow team members into leaders and treat every shift as a chance to build careers, not just paychecks.

Benefits:

• 401(k) with 50% employer match up to 6% (after one year)
• New Year’s Day, Easter Sunday, Thanksgiving Day, Christmas Day, (paid) & your birthday off, automatically
• 1 week of paid time off
• Paid Sick Leave
• As a company, we run on EOS—so we’re a collaborative, strategic, and winning team (i.e. no more meetings that just waste your time—promise!)
• Flexible days off, typically back-to-back
• Daily employee meal
• 25% employee discount for you and your party
• Leadership coaching and career growth opportunities
• The opportunity to grow quickly with a forward-thinking company that regularly reinvests in itself and its people
• Access to lots of company-paid business coaching and resources
• Attendance at fun, “State of the Company” events three times a year

WHAT YOU’LL DO

1. Lead Shift Execution and Energy
Run smooth, on-time shifts with confident leadership. Open and/or close with precision, follow checklists, and ensure standards are met.
2. Keep the Team Focused and Fired Up
Motivate and coach the team during service. Hold teammates accountable to performance and service expectations while being an active part of the floor.
3. Communicate Clearly and Proactively
Serve as the bridge between front-of-house, back-of-house, and leadership. Anticipate issues, speak up early, and collaborate to solve problems fast.
4. Own the Details That Matter
Ensure food safety, cleanliness, portioning, and efficiency are upheld. Enforce labor and food cost controls in real-time.
5. Support Training and Development
Help onboard and train new team members. Reinforce systems, coach to the standard, and create a learning environment every shift.

WILL YOU FIT IN HERE?

We’re not building a team—we’re building a legacy. Our restaurants run on values, not vibes—and if you don’t live these values, you won’t last long. These aren’t just words we shout in a huddle. They’re who we are, what we expect, and how we lead.
You’ll fit right in if this sounds like you:
You’re Built to Serve.
You find joy in helping people. Whether it’s a guest, a coworker, or a stranger—we don’t walk past problems, we solve them with heart. If the words “That’s not my job” live rent-free in your brain, this ain’t it.
You Care Like It’s Yours.
You treat the business, the space, the product, and the people like you own it. Details matter. You don’t walk over a mess, you clean it. You don’t ignore a bad guest experience, you fix it. That’s ownership.
You’re All-In.
You show up on time, you show up with energy, and you don’t half-ass the mission. You take feedback, push yourself, and do things the right way, even when no one’s watching. Especially then.
You Stay Open.
Egos get checked at the door. You’re coachable, curious, and willing to learn from anyone. You don’t need to be the loudest, just the most growth-minded.
You Bring the Fire.
You show up with positive energy, team spirit, and enthusiasm. Guests feel it. The team feeds off it. We don’t do dull here—we bring the vibe every shift.
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And if that’s not you?
If you’re just looking for a clock-in-and-coast gig, or if you like drama, excuses, or hiding behind “that’s how I’ve always done it”—this won’t feel good. And that’s fine. We’re not for everyone. But if you’re about getting better, serving hard, and building something bigger than yourself—then welcome home

WHAT WE’RE LOOKING FOR

• Experience as a Team Lead, Trainer, or Supervisor in a restaurant or hospitality setting
• Ability to stand and/or walk for full shifts, lift up to 50 lbs, and perform bending/twisting/repetitive tasks
• Must be 18+ years old with a valid driver’s license and reliable transportation
• Availability to work nights, weekends, and holidays
• Familiarity with food safety, service standards, and team coaching
• Strong time management, communication, and organizational skills

EQUAL OPPORTUNITY MATTERS

Little Italy Ristorante is proud to be an Equal Opportunity Employer. We’re committed to building a team that reflects our community and creating a workplace where everyone can lead, grow, and thrive.

Ready to coach with purpose, serve with passion, and lead the shift with confidence?

Apply today, and help us deliver consistency, culture, and great service—every single shift.